Questions
Questions before you book
What happens at a first visit?
You start with a consultation: your routine, what you use, how your skin behaves. Anna looks at your skin under a magnifying lamp and writes down what she notes. If you booked the first visit with a facial, the facial follows, adjusted to what you talked about. Plan on 90 minutes.
How long does a visit take?
The consultation alone is 30 minutes. A deep-cleansing facial is 60 minutes, and the first visit with both is 90. Every service on the menu lists its own time.
How often should I come?
In the series, every two to three weeks for six visits. After that, some clients come monthly and some every few months. Anna sets the pace with you at your last visit and writes it down.
Do I need a consultation first?
Yes, once, before your first facial and before any series. It is how Anna learns your skin and your routine. If you come back after a long break, she starts with a short check-in.
Can I come in with a breakout?
Yes. Tell Anna when you book. She may suggest a calmer visit or another day, and she'll tell you why.
What should I do before and after a visit?
At booking, Anna tells you what to pause, such as products that exfoliate, and what to bring. After the visit she goes over your home routine and what to avoid for a day or two. Her guidance is general, and she confirms it with you.
Who should ask a doctor first?
If you are pregnant or might be, use a prescription skin medicine or have a skin condition a doctor is managing, ask your doctor before you book. Tell Anna at booking so she can plan the visit around it.
What happens when you suggest a dermatologist?
Anna says so at the visit and writes down why. She doesn't diagnose, and she doesn't promise that a facial will change a skin condition. If your doctor agrees, she can still see you for calmer visits while you wait for an appointment.
How does pricing work?
Prices aren't printed on this site. They depend on the service, its length and any add-ons, and the booking page shows them when you choose a service, before you confirm.
How do deposits and cancellations work?
A deposit holds the first visit and the series, and it goes toward your service. Please give 24 hours' notice to move or cancel; a visit moved in time keeps its place in the series.
Book a consultation
Choose a time on Anna's booking page, or send a message and she'll reply by email or text.