Every service, with how long it takes

A conversation and a look under the lamp. You talk through your routine and how your skin behaves; Anna writes down what she notes. No facial is done.

The consultation, then a deep-cleansing facial adjusted to what you talked about.

Bring or photograph what you use at home. Anna goes through it with you, step by step, and writes the order down.

Cleansing, steam, extractions where your skin allows, a mask and a note of what Anna saw.

A gentler visit for a day your skin feels sore or irritated: cleansing, a soothing mask and a short massage.

A shorter facial for between series, with extractions only if you want them.

A panel of light held over your face at the end of a facial, while you rest.

A second mask, chosen at the consultation, left on while Anna works on your shoulders and hands.

More time to work slowly when your skin needs it. Anna stops when your skin has had enough.

A first visit and five more, two to three weeks apart, with a written note after each one.